VIRUS / MALWARE

---

Your computer is susceptible to viruses for a variety of reasons. Honestly, it’s quite easy and fairly common for your computer to “catch” a virus, and there are quite a few programs available to help prevent viruses and get rid of ones your computer has. However, some are more stubborn than others and sometimes require a more involved removal process.  

• Common causes of computer viruses include:  

• Downloading viruses that are attached to other software 

• Accepting installations or pop-ups without reading the fine print 

• Downloading unsafe media content 

• Not updating your antivirus software 

• Not having antivirus software 

• Opening unsafe attachments 

• Connecting to an infected disk drive or hard drive 

If your computers have been compromised by a virus or malicious program, your ability to operate can be compromised. Not only do viruses negatively affect your production, but they can put at risk any information and data that may be stored on your system. Phone numbers, credit card information, and even social security numbers can be lost, or, worse, made available to hackers or other wrongdoers.

Though we can assess your problem and determine the cause of the virus, it will help us if you know how your device or computer got infected. Viruses are very common and we are confident that we can get your computer running smoothly in no time.

Many customers who have spyware on their computer don’t know what it is or how it got there. Spyware is a program that is often unintentionally installed on your computer. These programs can do everything from creating targeted ads to causing damage to your system. That’s why it’s important to have them removed at the first sign of trouble.

Spyware generally does one of the following:  

• Changes your computer settings or program configurations 

• Collects personal information to use for ads 

• Installs unwanted programs or adware on your system 

• Slows down your computer and causes it to crash 

• Makes it difficult to make changes to settings 

There are many different types of spyware, and though some can cause more harm than others, you don’t want any of it on your system. Over the years, our techs have helped countless home and business owners rid spyware from their computers and devices and we are ready to help you as well.

Protect Your Personal Information 

Keeping your personal data secure is very important. If you own a business, it’s even more crucial that you do everything in your power to make sure that the personal information of your employees and clients is protected. Not doing so could lead to people losing faith in you and your business. Computer Idiot® is prepared to help home and small business with all their IT and tech support needs. If you think that your systems have been infected with spyware, don’t wait to give us a call.